How do I make the invoice match with partial deliveries?
To match an invoice with partial deliveries, you need to register the deliveries on the purchase order. In Rillion Prime, an invoice can only match a PO that is marked as Delivered in full or Partially delivered. Deliveries can be registered automatically if the vendor has automatic delivery enabled, or manually in Buyer under Deliveries received or from the Requisition inbox. The role that registers deliveries must have the correct permissions for processing and reopening delivery lines. Once deliveries are registered, matching is done against the delivered quantities or amounts, not the full order.
How do I troubleshoot the PO’s that have not been matched to an invoice?
To troubleshoot purchase orders that have not been matched to an invoice, start by checking the delivery status. A PO must be marked as Delivered in full or Partially delivered for matching to work. If no deliveries are registered, the invoice cannot match. Next, verify that the PO is still open and that the delivered lines have not already been matched to other invoices. Also confirm that the invoice references the correct PO number or delivery slip number. If you see messages like “no deliveries available,” it usually means no delivery is registered or all deliveries are already matched.